Trust the Pet Crematorium that has Your Interests at Heart
Firstly, when the term individual cremation, or even just cremation, is used then it implies a process similar to a human cremation – one body at a time. That is what people have a right to expect. The only group in the UK setting genuine standards for pet cremation is The Association of Private Pet Cemeteries & Crematoria (APPCC) and all their members carry out individual cremations this way. Chestnut Lodge are Founder Members of the Asociatuion and have always upheld the principles. You still have to trust us to carry out those processes correctly but hopefully the information we provide you with will convince you that we are the best at what we do and have your interests at heart. In the end you must be receiving the service you expect and are paying for.
Individual cremation is a term that is commonly used within the pet bereavement industry but it is a term that is largely abused. Many so called pet crematoria will try to avoid being pinned down to the term individual by using other descriptions such as “return of ashes service”, “cremation on numbered trays” or even “special” or “private” cremation. If you see this you should suspect that the pets are being cremated together. There may be some kind of separation but due to the volatile nature of cremation nobody could guarantee the ashes would not be mixed. Unfortunately, even if a cremation is called individual it may still be carried out in this manner. If you as the pet owner are happy with a system like this then all well and good but many people receive this type of service when they are expecting their pets to be individually cremated. That is wrong.
We have always carried out individual cremations as totally individual and performed with the greatet of care.Of course the cremation service is not just about the technical side. All the way through your pet will be handled with care and respect and at Chestnut Lodge we carry everything out as if you were standing next to us at all times.That is the way any cremation service should be.
In general, veterinary staff have very little knowledge of the correct procedures for the cremation of pets despite regularly selling the services to their clients. They make the mistake of believing all pet crematoria are the same. There is a website aimed at veterinary professionals that is run by The APPCC. The site gives detailed information on the procedures for a pet cremation as well as information about regulations concerning pet crematoriums and the handling of deceased pets. In particular it highlights a Pet Cremation Charter that correctly describes the cremation service to the pet owner without any danger of misinterpretation. Until this Charter is adopted throughout the veterinary world pet owners should be careful about the cremation services they choose.
Copyright Stephen Mayles. All rights reserved